Legal technology can be accused of using “artificial intelligence” as an empty buzzword, especially when surveys find only 10 percent of attorneys use AI for their work. But law firms are now merging their legal expertise and technology to create software that clients can use for assistance without counsel.
Firms are developing software around compliance because there’s a great opportunity for both decision support and training, said Bryan Cave Leighton Paisner’s global chief innovation officer Katie DeBord. “I expect, as Bryan Cave has, law firms will increasingly identify other areas they can deliver similar applications,” she added.
Likewise, lawyers are realizing their regulation guidance can be automated and valuable to the firm and clients.
“Attorneys in-house need tools to comply with a variety of laws,” said Tsutomu Johnson, who’s of counsel at Parsons Behle & Latimer and CEO of the firm’s tech innovation lab. “Compliance is a great first step to help in-house counsel meet the demands of their in-house position.”
For example, Parsons Behle created a General Data Protection Regulation compliance tool for clients who have international data protection needs but couldn’t justify paying hefty attorney fees. “If you can contain it to a flat fee, they’ll jump on that,” Johnson said.
“It allows us to recapture some of the fees we missed out on. … [It] allows the client to approach the compliance on their own,” but turn to the firm when they have specific needs, Johnson added.
The above slideshow highlights some the legal industry’s other recent inroads to create compliance software for clients.