Once again, the Pixel 2 XL is catching flak over its screen.
Recently, it was reported that the phone suffers from screen burn-in, wherein remnants of images remain on the screen despite not being actively displayed.
The issue was first spotted by Android Central, and we saw it on two of our Pixel 2 XL review units when we displayed a gray color swatch at 2,880×1,440-pixel resolution. (Android Central suggests a black or red color swatch, but we found gray highlighted the problem more easily). Indeed, there were faint, but noticeable, outlines of the notification bar (which includes the time and battery status) and the navigational hotkeys on the bottom of the display.
However, we ran the same test on three other Pixel 2 XLs and didn’t see any burn-in effects on those. When we checked the bottom and top of the display for signs of the hotkeys or the time, it was all a monotone gray.
Though screen burn-in does happen on different types of displays, OLED screens (which the Pixel 2 XL has) are more prone to it. However, it usually happens after some time, so it’s definitely a red flag if it’s happening in some Pixel 2 XLs this soon. In the one unit with the burn-in issue, we’ve only had it for a week and since that time, its screen has been on for no more than a couple of hours at a time per day.